Last updated: 25/01/2026
1. General Information
This website is operated by Tweak Studio.
Throughout the site, the terms “we”, “us” and “our” refer to Tweak Studio.
By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
2. Products & Services
Tweak Studio offers curated home décor products through a dropshipping model. Products are shipped directly from international suppliers.
- Product images are for illustrative purposes
- Minor variations in color, packaging, or finish may occur
- Availability may change without notice
3. Prices & Payments
- All prices are displayed inclusive of VAT, in accordance with Portuguese and EU regulations
- Shipping costs are shown at checkout before payment
- Payments are processed securely via third-party payment providers
We reserve the right to modify prices at any time, without affecting confirmed orders.
4. Shipping
Shipping destinations, costs, and delivery times are detailed in our Shipping Policy, which forms an integral part of these Terms.
By placing an order, you acknowledge that:
- Delivery times are estimates
- Orders may arrive in multiple shipments
- International logistics and customs procedures may affect delivery
5. Returns & Refunds
Returns, refunds, and the right of withdrawal are governed by our Returns & Refunds Policy, in accordance with EU consumer law.
Customers are encouraged to review this policy before making a purchase.
6. Cancellations
Orders can only be cancelled if processing has not yet begun. Once an order has been processed or shipped, cancellation is no longer possible.
7. Limitation of Liability
Tweak Studio is not liable for:
- Delays caused by carriers, customs, or external logistics providers
- Indirect or consequential losses
- Incorrect information provided by the customer
Our liability is limited to the value of the purchased product.
8. Intellectual Property
All content on this website (including text, images, logos, and design) is the property of Tweak Studio and may not be used without prior written consent.
9. Governing Law
These Terms are governed by the laws of Portugal and applicable European Union legislation.